NCAA Boss Decries Ageing Workforce

The Director-General of Nigeria Civil Aviation Authority, Dr. Harold Demuren has decried the ageing workforce in the air transport sector, calling on the relevant authorities to address the problem.

Dr. Demuren stated this while speaking at a forum organised by the Institute of Personnel Management  of Nigeria, in Lagos.

In a paper entitled “Manpower Development as a Catalyst for the Effective and Effient Management of Transport System in Nigeria”, he noted that the decay in the air transport sector is endemic and urged government to put in place an efficient manpower development system.

“Nigeria has an ageing workforce and we must replace them with the younger ones to avoid accidents. We need quality people to man the transport sector. Aviation has been a key driver to national development. We create about 3.5 million jobs in the sector annually.

Meanwhile, South African Airways (SAA) has added another award to an impressive list of accolades.

The airline has been awarded the 2011 Sunday Times Top Brand for Domestic Airline category.

SAA in June won two awards from Skytrax, the Best Airline Africa Award and the Service Excellence Africa Award.

The Skytrax awards are based on customer service responses to an on-line survey on the Skytrax website.

The study analyses customer satisfaction across the airport and on-board environments – from check-in to boarding, on-board seat comfort, cabin cleanliness, food and beverages, in-fight entertainment (IFE) and staff service (behaviour and constituency).

This year, 18.8 million airline customers from over 100 nationalities participated in the survey. The survey includes over 200 airlines, from the largest international airlines to the smallest domestic airlines.

The airline also won an award for coolest Domestic Airline at the Sunday Times Generation Next 2011 Survey Awards, where the coolest brands to the youth were revealed.

SAA cargo was awarded in April as the Best African Cargo Airline by Cargo News for the fourth consecutive year at the Air Cargo News (ACN) Awards ceremony held in London.