NUPTE Boss Tasks NIPOST On Efficiency

In a bid to achieve efficiency in the face of growing competition, the chairman of the National Union of Postal and Telecommunications Employees (NUPTE), Rivers/Bayelsa States Council, Comrade Prince Williams Dawari Kubu Addah, has called on the Nigerian Postal Services to improve on its activities to enhance its performance.

 Speaking in a recent interview with The Tide, Comrade Addah urged the management of NIPOST to go digital instead of remaining analogue in their operations.

 “We have outgrown the age of using log books, computer should be introduced to the recording of vital information.

 The management should create a data base system for their customers, so that they could assess their transition on the system, not on the log book because it could be torn at any point in time”.

 The NUPTE boss continued that “the (mail) sorting system should also be improved. Currently it is manual but they should look at the possibility of introducing a machine rather than going by manual to sort mails.

 “If you bring in 5,000 mails, for instance and expect two persons to sort them out it will be very difficult, and will lead to delay in dispatching mails to various destinations.

 “As a union, we can only say what we think is the best for NIPOST, it is left for management to take it or leave it, but if management is development minded, it will take a critical look at our suggestions”.

 He explained that this is more so considering the fact that NIPOST is no more the sole courier service provider in the country.

 “Right now we have other private courier services firms such as Universal Parcel Services (UPS), DHL and IFEX who have proven to be competent in the delivery of parcels.

 “The only advantage NIPOST has over these private establishments is that it is a federal government establishment and has the necessary facilities nationwide, hence these private organizations often seek the assistance of NIPOST.

 “However, the private operators seemed to be faster because they do not have bulk mails.

 “This is why we need to go beyond the use of such facilities as sorting machines and the log books”.

 The log books is used for recording transitions of customers. It provides such information as customers’ indebtedness.