Connect with us

Ict/Telecom

NCC To Sanction Providers Over Porting

Published

on

Nigeria Communications Commission (NCC),  has said it  would apply sanction if any anti-competitive behaviour was established against any service operators on porting issues.

NCC’s Public Affairs Director, Mr. Tony Ojobo noted that porting to any network could not be denied by service providers for whatever reason.

Disclosing this to newsmen  in Abuja recently said that the Mobile Number Portability (MNP) regulations clearly spelt out the responsibilities of the telecomm operators, the MNP clearing house and the commission.

Ojobo said that the provisions in the regulation of MNP indicated that porting request to any network could not be denied except if a subscriber was owing or had issues of false identity.

He explained that false registration was when a person who made a request for porting was not the person that was captured in the data base during the SIM registration.

Ojobo added that a SIM that was not registered could be denied porting to any network.

He said that if the above issues were not the case, then porting to any network was meant to be completed within 24 hours according to the MNP regulations.

“We want Nigerians to be rest assured that all of these challenges will be dealt with; the commission will apply sanction where there is need for us to do so.

“Where we find out that there are any anti-competition behaviour on the part of any network there would be sanction because we have the provision in our Act to deal with anti-competitive behaviour.

“And also the MNP regulations have spelled out what NCC should do in an event of any of such behaviour.

“So we want the Nigeria consumers to be patient; am apologising for the initial challenges, but within a short time am sure all these will be a thing of the past,’’ Ojobo said.

He advised that if porting was not completed within the time frame given in the regulation, the person making the request should report to the recipient operator.

Ojobo added that if the subscriber did not get any response, that subscriber should report to NCC stating the particular network that was not letting him or her to port.

He said that such subscriber would need to give specific information on the day the request was made, the place the request was made, the network the person was porting from and the network porting to.

Ojobo gave the assurance that once the commission got the above reports, it would deal with the matter.

Some selected subscribers in FCT, complained that they had experienced difficulties in porting to networks.

Mrs Patience Chuckwuma, a civil servant, said that over a week now she had being trying to port but could not port.

“I am not happy that it is not working,’’ this system will help in any way to improve quality of service.’’

Mr John Adama, a businessman said that trying to port had caused him to lose a business deal worth millions because he was  unable to port so therefore could not be reached on phone.

Adama said that since the launch of MNP the quality of service in the country had been bad, “One cannot even make a complete call at a dial.’’

Continue Reading

Ict/Telecom

Firm Unveils Digital Solutions For Cooperatives

Published

on

A subsidiary outfit of First Registrars Firm, the Cle Digital Services Limited, has launched a digital solution for cooperative societies in the country.
Business Manager of Clé Digital Services Limited, Oladipupo Olabisi, at the launch in Lagos, revealed that the product, Clé Cooperative Management Solution, was a revolutionary digital platform, professionally designed to streamline cooperative management and enhance members’ engagement.
He said, “Today marks a significant milestone in our journey as we introduce a groundbreaking digital platform designed to transform the way cooperative organisations operate and engage with their members.
“The Clé Coop Solution represents the culmination of extensive research, development, and collaboration with cooperative communities around the world.
“From multipurpose societies to housing cooperatives and agricultural cooperatives, the Clé Coop Solution empowers cooperatives of all sizes to efficiently manage their operations, communicate with members, and foster collaboration”.
Highlighting the economic and environmental significance of cooperative societies, Olabisi explained that with significant investment committed to the development of the product, members of cooperative societies, particularly administrators and executives, would have robust experience.

The business Manager added, “We also understand the challenges that many cooperatives face in navigating complex operational tasks and effectively communicating with their members.

“To this end, Clé Coop Solution is a step ahead of other platforms, as it also offers more than just cooperative management services. Members of cooperative societies can have access to a number of value-added services, such as the CLE market hub, discounts on specific products and services and much more.

“Finally, I want to reiterate our firm belief in the power of cooperation and technology to drive positive changes in the world. With the Clé Cooperative Solution, we are not just launching a product; we are embarking on a journey to empower cooperatives and create a more inclusive, resilient, and sustainable future for all”.

A Director with the Lagos State Government Ministry of Commerce, Industry and Co-operatives, represented by the Surulere Cooperatives Area Coordinator, Mr Akin Adekunle, commended the launch of the software to address specific challenges of cooperative societies.

He charged the organisation not to limit the use of the cooperative solution to the elite cooperatives but to other categories, as society was replete with various types of cooperatives.

Continue Reading

Ict/Telecom

AI, Key To Business Profitability – NAICOM

Published

on

The Commissioner for Insurance/CEO, National Insurance Commission (NAICOM), Mr. Sunday Thomas, has said artificial intelligence (AI) is key to the future of insurance business in Nigeria.
He, therefore, urged insurance operators to increase adoption in this area, saying it gives better productivity and enhanced profitability, while ensuring quick service delivery and claims payment to insurance consumers.
Thomas stated this while delivering a keynote address at the 8th BusinessToday annual conference & exhibition with the theme, “The World of AI: How Insurance and Pension Sectors Can Explore Opportunities for Market Penetration”, in Lagos.
Thomas, who was represented by the Deputy Director, Lagos Office of NAICOM, Ajibola Olabisi Bankole, said Technology adoption is part of the 10-year roadmap of the insurance industry, and that NAICOM, as a regulator, will continue to evolve policies that will engender the growth of the industry, increase penetration and contribute to the nation’s GDP.
Earlier in his Goodwill message, Chairman of the conference, who is also the Chairman of NEM Insurance Plc, Mr. Tope Smart, noted the level of insurance penetration in Nigeria when benchmarked with the global penetration, saying that a lot of factors were responsible for the increase in penetration level.
He said lack of or low enforcement is affecting the adoption of compulsory insurances, adding that the industry is working assiduously to partner agencies responsible for enforcement to increase insurance adoption.
“It is quite saddening that out of a population of 200 million, only about  three million people are actually insured. Lack of enforcement is a challenge but the industry is working round the clock to increase enforcement through the regulatory and enforcement bodies.
“Consumers’ apathy due to bad experience they had in the past is affecting policy renewals, but I can assure Nigerians that there are various complaint avenues for people to lodge complaints.
“If your legitimate claims are not settled, you can approach Nigerian Insurers Association (NIA) and NAICOM; if your complaints are genuine, they will be definitely resolved”, he assured.
The President, Chartered Insurance Institute of Nigeria (CIIN), Mr. Edwin Igbiti, said the growing insurance industry will require that the nation’s economy be derisked, while seeking partnership with government  and other stakeholders to deepen insurance penetration.
He stated that AI will increase insurance premium growth, enhance service delivery, and ensure that the insurance sector contributes more to the nation’s Gross Domestic Product(GDP).

Continue Reading

Ict/Telecom

Bank Unveils Upgraded Mobile App

Published

on

The Stanbic IBTC Bank, a subsidiary of Stanbic IBTC Holdings, has unveiled an enhanced version of its mobile app which was optimised specifically for businesses.
Head of Partnerships at Stanbic IBTC Bank, Omolara Osunsoko, in her opening remarks at the event in Lagos said the enhanced mobile app offers a range of new features designed to streamline and simplify digital banking for business owners.
She said, “The solutions added to the app will help business owners transact whilst on the go. This cutting-edge offering exemplifies our dedication to innovation, convenience and growth in our digital space. It underscores our promise to continually enhance our services”.
According to Osunsoko, the enhanced mobile app for businesses provides a comprehensive suite of tools to manage finances efficiently.
“With an intuitive interface, users can execute transactions seamlessly, transfer funds between accounts, check real-time balances, and manage beneficiaries. The app offers instant access to transaction statements, self-service options, and security features to safeguard business operations”, she added.
The Chief Executive of Stanbic IBTC Bank,  Wole Adeniyi, remarked, “We are thrilled to introduce the enhanced Stanbic IBTC Mobile App tailored specifically for our business clients.
“Our goal is to provide businesses with a seamless and efficient platform to conduct their banking activities, including transactions, statement requests, transfers, and more, all from the convenience of their mobile devices.
“This app enhancement is a significant step in our ongoing efforts to simplify our banking processes and enhance the customer experience through technology.
“With robust security measures and a user-friendly interface, our business clients can now manage their finances more efficiently and confidently”.

Continue Reading

Trending